At Weisshorn , we stand behind every product that we sell. Simply because your satisfaction matters a great deal to us. Our refunds and manufacturer’s warranty are in addition to standard statutory consumer rights and complies with return, repairs and replacement policies that are consistent with Australian Consumer Laws. If you require after-sales support or any query related to Weisshorn product, please contact the online retail store when your purchase was made or email info@weisshorn.com.au for further assistance.